Return & Replacement Policy.
Engineered for precision, backed by confidence. Our 7-day technical replacement policy ensures your hardware performance never hits a bottleneck.
The 7-Day Replacement Lockdown
Every Tech Lion : SCARFACE component undergoes rigorous stress testing. However, should any hardware manifest a technical defect within 7 days of delivery, we authorize an immediate high-priority replacement. No delays, no performance lag.
- check_circle Manufacturing defects in hardware modules
- check_circle Critical performance instability out-of-the-box
- check_circle DOA (Dead On Arrival) components
Fast Lane Logistics
We prioritize returns for active elite members. Return shipping is handled by our premium global courier partners.
AVERAGE PROCESSING
48 Hours
GLOBAL COVERAGE
Available
Initiate Ticket
GO to Tech Lion Contact Us and select "After Sales".
Validation
Our tech ops team will review the diagnostic logs or photos provided within 24 hours.
Secure Pack
Place the hardware in its original carbon-reinforced packaging with all security seals intact.
Pickup
Schedule a premium pickup from your location. Track the asset's journey in real-time.
Acceptance Criteria
To maintain the SCARFACE standard, returns must meet the following technical state.
Original Container
Unit must be returned in original manufacturer packaging with all internal buffers.
Seal Integrity
Warranty stickers and tamper-evident seals must be unbroken for full replacement eligibility.
Digital Receipt
Valid invoice or order confirmation from the Tech Lion official ecosystem.
