Coverage Parameters
Internal Hardware Suite
Full replacement coverage for CPU architectures, memory modules, and custom SCARFACE cooling solutions against manufacturing defects or thermal degradation under normal operating conditions.
24h Response
Our technicians initiate diagnostics within 24 hours of your initial claim submission. Priority hardware queue included.
Global Excellence
Coverage follows the owner. Whether you’re in London or Singapore, Scarface Service Hubs are ready.
Accident
The SCARFACE Core-Protect program Does not include major component forgiveness tier.
Firmware Longevity
Firmware security updates are guaranteed.
The Precision Claim Process
Five steps between you and a restored performance machine. Fast, transparent, and technical.
Initiation
Go to your Scarface Official Contact Us and select ‘After Sale Services’ and Attach high-res photos of the unit.
Validation
Our engineering team performs a remote visual audit within 24 hours to verify coverage status.
Logistics
Receive a pre-paid, high-security shipping crate designed for zero-impact transit.
Calibration
Parts are replaced. The system undergoes a 48-hour burn-in stress test for stability.
Deployment
Your hardware is returned via priority courier, fully optimized and benchmarked.
What is NOT Covered
Third-Party Modifications
Use of non-authorized cooling liquids or chassis structural alterations voids the core guarantee.
Power Surges
Damage caused by unstable electrical grids without a certified surge protector is excluded.
Data Loss
Tech Lion : SCARFACE is not responsible for the recovery of personal data or proprietary software on failed drives.
